11:20 AMPosted by I couldn't find the contact list on skype for blizzard. You think you could send me a link?

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Thanks for the quick reply There is no Skype contact for Blizzard. Diablo 3 for the PC has no offline mode and they are not going to make one.

Like any for profit company, they want to prevent piracy of their game. Online only does prevent that. As Ansem said, it prevents anyone from having access to the actual code to mod, hack, or dupe items or characters. (No, it does not prevent botting because a bot runs on the player PC and mimics game input.

Bots don't touch server code) This means items and characters do not have modified stats. If you have connection issues you might want to troubleshoot that, or maybe select a different game that does not require an internet connection to play. Sometimes It works fine and sometimes it doesn't.

It has nothing to do with my internet connection because every other game at the same time works just fine. I would love to make a refund but couldn't find a useful way of doing it like a phone call or any other source besides email because they never respond to emails. I paid a lot of money for a game I can't play and I have the rights to make a refund for a damaged product. I've read on the forums many other people having this lag issues, many don't mind because they have all the day to play diablo 3 but some of us don't. 11:58 AMPosted by I would love to make a refund but couldn't find a useful way of doing it like a phone call or any other source besides email because they never respond to emails. Blizzard does not have an email address for Support issues so you have not been emailing them. Or if you used an old email, that is why it never got answered.

They use a Support system that has several options, depending on what you need help with. Options are a Ticket, Live Chat, and Phone Callback.

Mr President Bookshelf Game. The last two are usually for Billing and Account Support (password/email change/locked out). The button for Support is at the top right of the website. The servers overall are not laggy except in higher Grifts with some skill/gear/spell combos. That is something Blizzard needs to fix. Otherwise, if you have lag it is usually somewhere between your home and Blizzard. There are over 10 physical hops your data takes and there can be issues anywhere along that route.

Home network, local ISP, internet backbone, etc. 11:58 AMPosted by Sometimes It works fine and sometimes it doesn't.

It has nothing to do with my internet connection because every other game at the same time works just fine. This tells me that it is your connection.

Just because you can connect to the internet does not mean your data can travel everywhere at the same rate of speed. Think of it like a system of roads, your data takes a very different path to game A vs game B.

Just like one road can have a traffic jam and another be clear. You can try troubleshooting that if you want. If not, and this was a very recent purchase through Blizzard, you can talk to Billing about a refund. They can tell you if you are eligible or not. Support >D3 >Purchase or Payment >Request a refund. 11:58 AMPosted by Sometimes It works fine and sometimes it doesn't.