We've put together a list of the most common questions that Ustream Producer users ask, and compiled the answers below: • • • • • • • • My audio isn't going out with my shot. The most common cause of this is that your audio source has not been connected with your video shot yet.

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You can remedy this by clicking on the thumbnail of your video, clicking on the gear icon in the lower right corner, and choosing 'change audio source.' Make sure that the audio source you want to use with this shot has a checkmark next to it. If not, select it as your source to make the checkmark appear. It will now be tied to this shot.

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If you do not see your audio source, make sure it is recognizable by Producer. In the same layer as your video shot, hover over the plus icon and click on the add audio source icon (shaped like a speaker). You should see your audio source there and you can add it as a separate shot.

It will appear as a black thumbnail with a musical clef. Once your source is added, click on the clef icon and click the arrow key in the middle of the Producer UI to take the shot 'live.' You should now be able to see levels in the audio meter. Once you do, you should see the shot available to link to the video source as described in the first paragraph.

In all cases, you will not see audio levels until a given shot is taken 'live.' When a shot is only staged in the preview window, audio sources will not be reflected in the audio levels. Marble Rug Game Instructions. These levels will only pop when the shot is moved to the program window.

I paid for Producer, why do I have a watermark? There are two types of watermarks that can appear on Ustream Producer: a demo watermark, and an unregisterd HDV watermark. Demo watermark: When using the free version of Producer, a user is allowed to test out the features of the paid versions of the software, called Ustream Producer Studio, and Pro. You can see which features of the software are paid versions by looking in the menus: if you see a 'PRO' or a 'STU' next to the feature, these are part of the paid software package.

Clicking on one of these features will bring up a pop up menu warning you that you can test these features, but doing so will put Producer into demo mode. Producer will allow you to try any features of the platform, but a watermark will be added to your broadcast. You will also see a banner notification at the top of Producer warning you that the software is in demo mode. Once you have purchased the software (instructions for doing so can be found here), you may need to close the software and start a new Producer document in order to clear the watermark from your copy of Prodcuer. Simply go to the File menu and choose 'New.' This will open a new, demo-free instance of the program.

You can then close the instance with the demo activated. Unregistered HDV watermark: The second type of watermark occurs when you are connecting a camera to Producer via firewire, but are attempting to bring in a high definition signal. To do so, you must have purchased the HDV plug in from Telestream. This can be purchased in the same manner as a Producer Studio or Pro license. Please note that the HDV plug in is automatically included in the Producer Pro license. How do I use Desktop Presenter?

Ustream Producer 5 and Desktop Presenter allows you to do a screen capture of your local computer monitor or of a monitor on a remote computer on the same network. This is helpful for capturing PowerPoints and Skype Calls. • Capturing your local computer: Click on plus icon and then computer icon: New Local Desktop Presenter • You can then choose the following options: -Capture Type: Monitor, Window Game -Show Cursor -Capture Audio -fps -select Window or Monitor -Audio Settings • Options for Selecting a Window or Monitor: • Select the shot you just created from the Desktop Presenter list: • The shot will now be visible in the shot list: • • You can do advanced editing to the shot you just created. This does require Producer Studio or Producer Pro. Right click on the new shot so that you can edit it: Capturing your remote computer • You will want to run Desktop Presenter on the remote computer • If you have not installed Producer on the remote computer before you will need to download Desktop Presenter here: • Once Desktop Presenter is running on the remote computer you want to select the region or screen you want to capture.